Frequently Asked Questions

We are an integrated manufacturer and exporter in Foshan, Guangdong, China. We run our own 53,000 m² factory campus (4 workshops on one site) and a 6,000 m² showroom, with a 300-person product and production team. Our own plant takes the main load; in peak season we use vetted partner capacity locally, and every unit is inspected by our own QC team before shipment.

Company established 2013 · 13+ years of manufacturing experience. Since then we've grown to 4,000+ SKUs, 500+ verified buyer reviews on our Alibaba store, and delivered boutique homestay and hotel projects in Dubai.

Any time — no special scheduling. We'll show you the campus property title, the environmental approval and the fire-safety acceptance. One address covers our entire capacity: No. 13, Xiangang Northeast Industrial Zone, Xiqiao, Nanhai, Foshan (also known as Qiaoxing Industrial Zone).

The names you may see across our documents are all related legal entities within the same POSIcasa group in Foshan.

We run an internationally recognised quality management system, and every unit is inspected by our own QC team before shipment — including every outsourced batch, which must come back into our plant for the same acceptance check. If a non-manual quality defect ever occurs, we replace first and sort out liability afterwards.

Our main export markets are the Middle East, North America and Southeast Asia, with shipments to Europe as well. Tell us your destination and we'll line up that market's entry requirements item by item.

Twelve categories in three groups — LIVING ROOM: solid wood sofa, coffee table, TV cabinet, side table, sofa bed, lounge chair; DINING ROOM: dining table, oval dining table, dining chair, sideboard; BEDROOM & ENTRY: nightstand, console cabinet. 4,000+ SKUs in total — a whole living or dining room can come from one order.

We build primarily in solid-wood-and-panel construction: solid wood in load-bearing and contact surfaces, MDF panels in large tops and carcasses to control thermal movement and cracking. Finishes follow the model — wood veneer, lacquer, marble, sintered stone, glass or leather — and we state the finish with every quote. All-solid-wood versions are available on request, quoted separately.

From modern minimal through mid-century solid wood. The fastest way to match: send us 2–3 reference images and we'll tell you which models are closest and where yours will differ. We do original design inspired by reference styles — we don't copy other brands.

Yes, at no charge: real-shot photos plus 3D renders and 3D model files. Real shots show the genuine texture; the 3D renders are yours to use in your own marketing — clean background, swappable scenes. You can sell the look before production even starts.

Yes — and we encourage it. One order, volume spread across several lines or models: same production run, one shipment, consistent batch colour, and one freight bill instead of several. Mixed-container loading is planned by our team, because container efficiency is what keeps your freight down.

Yes — customisation is our core strength (ODM from your drawing; OEM welcome). A size step on an existing model, or a colour/finish change, usually sits inside our existing process, so the cost impact is small and the lead time stays short. Send the target size or a colour card and we'll quote it.

All three work. The flow: you send the drawing or sample → we check it against our process (and tell you up front what's achievable and what needs adjusting) → we quote, sampling costs itemised → you confirm → we sample → you approve → production.

You're not paying a "customisation fee" — you're covering real one-off costs: material preparation, jigs, a sample, a line changeover. Small batches therefore carry a higher unit price, and your quote shows both tiers so you can see where the price bends. The one-off cost is not charged again on reorders.

A sample adds one sampling round on top of the standard production bands — regular 30 days / rush 15 / peak season 45. We give you the specific days by model rather than a blanket promise.

Yes — OEM is welcome. Brand colour, fabric, logo and tabletop dimensions can all be handled. OEM work carries a development fee and its own minimum, which we quote together with the sample so there are no surprises later.

Yes. The price shown is the lowest wholesale price for that model — normally the largest quantity tier or a base configuration. Your spec, quantity and colour will change the number, so our first reply always carries the real price for the exact configuration you asked about. Not a bait price — a display field can only hold one figure.

MOQ varies by model and is detailed in each quote — some models start at just 5 pieces. The difference is material preparation and changeover cost, not an arbitrary wall. Tell us your market and your planned first-order volume, and we'll match the models that actually start at your volume.

Yes. Around 5 pieces is the entry point for many models — our smallest trial order. A common tactic: hit the minimum once, spread it across 2–3 models, and test several designs with the same money. One or two pieces for quality verification goes through our sampling process instead.

Sample pricing is 2× the unit price for existing customers and 3× for new customers, refundable once your order is placed (handled per contract). Sample freight is on the buyer. A sample built from your drawing or a new model carries one-off costs, itemised separately in the quote.

Our quotes default to EXW — our factory-gate base price, the cleanest figure for comparing offers. FOB, CIF or DDP are available on request for larger orders or door-to-door needs; when we switch terms we spell out exactly what each extra covers (inland freight, export clearance, ocean freight). Every quote states its trade term in writing — line offers up on the same term, and the comparison becomes meaningful.

The standard is 100% deposit before shipment. On larger orders we can discuss 25% deposit / 75% balance, or 50/50. Payments through Alibaba Trade Assurance are also available. We don't offer post-shipment credit terms at this stage — if cash flow is the constraint, we'd rather work on staged shipments with staged payments, which keeps risk small on both sides.

Where we can move and where we can't — said plainly. We move on: volume tiers, concentrating quantity on fewer models, one consolidated order, and repeat business. We don't move on: packaging (wooden crating is standard for furniture — cutting it raises your damage rate), material, or QC. Give us your target price and quantity and we'll rebuild the offer on the levers that exist. If it's genuinely impossible, we'll say so.

Counted from the day the deposit is received: regular 30 days; rush 15 days where the schedule allows; peak season 45 days. Your quote carries the specific lead time for that model — our rule is to quote a time we can hold, not one that merely sounds good. If peak season pushes it up, we tell you in advance.

Door-to-door is three legs: production + ocean transit + destination clearance and delivery. We quote all three separately rather than one vague total. The ocean leg depends on your port and the sailing schedule; clearance and final delivery vary a lot by country, so we won't promise days on a forwarder's behalf — but we'll tell you which leg is most likely to slip and what to watch.

Yes, but it depends on a real gap in the production schedule, not on willingness. Give us the confirmed model and quantity and we'll check the line before answering — "yes, this time" or "not this time; the earliest is X." We won't say yes first and figure it out later.

It gets tight in peak season — that's true across the industry. Our answer: our own plant carries the main load, and we bring in vetted local partner capacity in Foshan; every outsourced batch comes back into our plant for our own QC before it ships. And the one move that actually works: lock your slot early — confirm model and quantity sooner, and we hold the position.

Some standard models are held as stock or semi-finished material and ship faster; non-standard models are made to order. Fast-wearing hardware is held in long-term stock, so a replacement part never has to wait on a new production cycle.

Furniture freight runs on volume (CBM), not weight. Our order of operations: confirm volume → FCL or LCL → destination port or door — and we supply the volume step ourselves, because packing data (boxes, carton dimensions, gross weight, CBM) is recorded for every model. For scale: our 180 cm butterfly-leg dining table takes ≈0.85 CBM per set — about 200 sets in a 40HQ.

Both are supported, and we'll tell you honestly which is better. FCL: lower unit freight, fewer handlings, less damage risk, steadier timing — it just needs the volume. LCL: workable at small volume, but one extra handling, and your transit depends on other cargo in the box. If you're near the tipping point we'll say it plainly: "X more pieces gets you a full container and saves Y."

Standard packing is wooden crating plus carton — furniture needs crating; a quote without it looks cheaper, but the damage rate is where the real cost lands. Panels, hardware and fragile parts are packed separately, and marble tops get additional bracing. Furniture ships either KD (flat-pack) or fully assembled — confirmed with you before the order.

Yes, DDP can be arranged — with one rule: duties and clearance responsibility are written down in advance. We break freight + duty + clearance out as three separate lines rather than an "all-in" figure, because vague all-in promises end up as disputes. We ship from Foshan, Guangdong — our production base, so it ships from the factory, not a warehouse elsewhere. Common FOB ports are Shenzhen and Guangzhou; others on request.

A 10-year written structural warranty — frames, load-bearing parts and connectors — stated in the contract, not a verbal line. Surface wear, man-made damage and abnormal use are outside it; stating that now is how we avoid arguing later. For non-manual quality issues we replace first and sort out liability afterwards, and fast-wearing hardware is in long-term stock, so spares move quickly.

Three written commitments travel with every wholesale order — not chat lines. Half-year free storage at our campus before your shipping window, so you can lock production without rushing freight. A half-price buy-back path if an order has to be unwound. And delay compensation if we miss a production window we committed to. All three are stated in the contract so both sides can check them.

Packing and container loading are our responsibility; in-transit risk follows the trade term in your contract — no blurring. Two steps that protect you: insure the cargo (the premium is small against the value), and photograph everything on arrival. Photos plus the bill of lading are the core of any claim, and we'll support it with documentation.

Within one batch, yes — same material, same run, same process. Across separate batches there will be slight variation; that's inherent to wood and finishing, and we won't dodge it. For project work our advice is direct: order the whole space at once. If staged delivery is unavoidable, we keep a reference sample from the first batch and match later ones to it.

Yes — that's our PROJECT FIT-OUT line. One order for a whole property: dining, lounge, bedroom and public areas in matched finishes. We produce free 3D renders and video from your floor plan before you sign, apply value engineering to protect your project margin, and hold batch colour consistency across the whole run. We've delivered boutique homestay and hotel projects in Dubai — specific cases are shared within client authorisation.

A list and a timeline — quantities by space and your target date — plus the destination and, ideally, floor plans (PDF, CAD or a phone photo all work). We come back with 3D renders and a per-space breakdown, and production starts only after your approval.

Our target is a quote within one working hour — provided we have the model or drawing, the quantity, and your destination port or door. If something's missing, we come straight back and ask for everything at once. WhatsApp is the fastest channel, and we reply 7 days a week.

Yes — one salesperson from inquiry through shipment, no handoffs. Project and custom orders also get product-development support alongside. And here's something checkable: if we ever pass a promised window, nudge us a second time — a second nudge gets priority.

Three more doors, same prices and same standards. Our Alibaba.com store — 500+ verified buyer reviews, Intertek-verified, 6-year Gold Supplier. Instagram @venus.posicasa for new styles and factory clips. Pinterest @posicasa for scene inspiration and project boards. One brand, four channels — whatever you find on any of them is what we actually deliver.

WhatsApp us a photo, a drawing, a product link, or just a space you're furnishing — we answer within one working hour, 7 days a week. Floor plans get a free 3D scene at the same priority.